Everything attaches to a case
Alerts, observables, email threads, chat, calls and AI analysis all hang off the case they belong to, so nothing gets filed somewhere else and forgotten.
Everything inside Sentendra, from the command center to administration. Your whole team works in the same place, on the same record.
How it fits together
Alerts, observables, email threads, chat, calls and AI analysis all hang off the case they belong to, so nothing gets filed somewhere else and forgotten.
Triage, exclusion and auto-merge rules decide what reaches a person, how severe it is, and who owns it, with priority-ordered evaluation.
Customers, users, roles and API keys live in administration, and every privileged change is written to the append-only audit log.
See Sentendra running on your own alerts in a 30-minute demo.